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Senior Customer Engagement Manager (f/m/d)

Your Mission at novaCapta:  Apply Now!
novaCapta | Augsburg, Fürth, Hamburg, Hannover, Köln, München, Seligenstadt or Stuttgart | Full-time & Permanent employment | Available now

Your Role

As a Senior Customer Engagement Manager (f/m/d) at novaCapta, you're more than a consultant: you're a connector, a catalyst, and a driver of sales. 
You bring a strong network of existing clients, identify new business opportunities, and position novaCapta as a leading Microsoft partner. You’ll analyze customer needs, craft tailored strategies, and guide them toward sustainable growth and innovation.
We’re expanding and looking for a passionate team player to join us across Germany as soon as possible.

Your Mission

  • Strategic Advisor: Spot new customer opportunities, develop engagement strategies, and actively bring new projects into the pipeline.
  • Microsoft Expertise: Leverage your deep knowledge of Microsoft 365, Azure, Power Platform, and related technologies to deliver impactful solutions.
  • Network Builder: Utilize your strong Microsoft ecosystem network and grow it strategically.
  • Relationship Manager: Support clients from initial concept through implementation — and beyond.
  • Market Innovator: Identify trends, shape new services, and position novaCapta as a thought leader in digital innovation.

Your Profile

  • Experience: Several years of professional experience in the Microsoft ecosystem, ideally in a sales-oriented role.
  • Network: A well-established client network in the upper mid-market or enterprise segment.
  • Sales Mindset: Entrepreneurial thinking with a knack for spotting opportunities and turning them into tangible results.
  • Technical Know-How: Solid expertise in Microsoft 365, Azure, Power Apps, Power BI, and related technologies.
  • Communication Skills: Confident communicator at C-level, skilled in presentations and negotiations.
  • Languages: Fluent in German and English.
  • Mobility: Willingness to travel for client meetings, events, and trade shows.

What we offer you

Benefits

In addition to classics such as...

  • 🕰️ Flexible working hours and break times,
  • 🏝️ 30 days of vacation plus sabbaticals, up to 3 months of workation, or unpaid special leave (upon agreement)
  • 🤓 Training and further education at the TIMETOACT GROUP Academy or external training courses,
  • 🏠 Flexible choice between working from home or on-site at the office,
  • 💻 State-of-the-art hardware and software – for work and private use,
  • 🛍️ Discounts at (online) shops, travel agencies, and tickets for events via corporate benefit portals
  • 🍎 and the obligatory fruit basket as well as free coffee and (soft) drinks in our offices

...we offer you further perks and benefits:

Full power through teamwork

That's not just a claim made by us – our employees confirm it on Kununu: 4.5 stars for “team spirit.”
Go to Kununu Profile

Team & company events

Within each team, at our offices, or company-wide: We regularly have events  like the annual company event or Christmas parties.
Take a look (video)

Mental Health Coaching

with our external partner institute on professional or personal issues – free of charge and confidential

Freely customizable benefits

Each employee also has a monthly budget that can be used for the following benefits:

Bicycle leasing

via Jobrad or Bikeleasing

Public transport subsidy

Discounted "Germany ticket" or public transport travel allowance

Urban Sports Club Membership

Access to a wide range of sports and wellness offers

Daycare

Childcare subsidy

Capital formation payments

Invest wisely and use it to build up your assets

Retirement provision / Occupational disability

Occupational pension scheme/ Occupational disability insurance

Internet

Reimbursement for your ongoing internet costs at home

Lunch subsidy

15 per month you'll get a subsidy for your lunch

More for your well-being

The well-being of our employees is our top priority: that's why modern office spaces including a social area with table football and/or a games console, free hot drinks, soft drinks, and fruit baskets are a given for us. But in our view, more is needed to create an optimal working atmosphere and promote personal and professional development. 
If you want to know more about our corporate culture, our employee benefits, and our training and career development program contact us!

About novaCapta

With around 250 specialists across 10 locations in Germany and Switzerland, novaCapta is your go-to partner for digital transformation with Microsoft technologies. We deliver exciting IT projects for renowned mid-sized and enterprise clients – from strategic consulting to infrastructure, security, collaboration, app development, business applications, AI solutions, managed services, and change & adoption.
Our service portfolio covers the full Microsoft ecosystem and goes beyond the typical IT lifecycle – combining expert consulting, creativity, and technology.

Diversity, innovation and team spirit – that’s the TIMETOACT GROUP. With more than 1,600 colleagues, we work in 22 cities across Germany, Austria and Switzerland, as well as in offices in Italy, the Netherlands, Spain and the USA. Our network is complemented by service hubs in Central America, Central and Eastern Europe, and Southeast Asia. In 2024, we generated over 360 million euros in revenue together – and we continue to grow.
As a leading IT service provider, we shape the digital transformation for companies, corporations and public institutions. We provide advice on IT strategies, accelerate cloud transformation and leverage AI, data, software and system engineering to develop future-ready solutions.
Together with strong partners such as AWS, Atlassian, Google, Microsoft, IBM and SAP, we help our customers unlock the full potential of their cloud platforms. We also design innovative digital business models that open up new market opportunities.
With us, you’ll work across teams in a strong network of 11 specialized companies. Our “WE” is our strength – and your opportunity to contribute, grow and actively shape the digital world.

See for yourself!

This is what former and current employees say about novaCapta as an employer on kununu.com. We are proud that we have consistently been awarded the Top Company label by Kununu in recent years, placing us among the top 5% of the most popular companies on kununu.

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Do you have any questions about the position, the application process, or novaCapta? Rosa is happy to talk to you

Profilbild von Rosa Healey
Talent Acquisition: Rosa Healey
novaCapta GmbH

Have we sparked your interest?

Be part of our team and get to know us—we look forward to meeting you! Whatever you don't know yet, we'll teach you together. Apply using the form or send us an email with your resume or LinkedIn link to [email protected] — no cover letter necessary.

* required

We use the information you provide solely to contact you regarding your application, as per your request. To facilitate this, we store your data in our applicant management system, and for unsolicited applications, we retain it for up to 6 months. You can find more details in our privacy policy.

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Gender, origin, sexual orientation, age, religious affiliation, or disabilities play no role for us—at novaCapta, all people are equally welcome.

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Unternehmen

Seligenstadt

Our offices in Seligenstadt in the Frankfurt/Rhein-Main metropolitan region! Enjoy the view over the Spessart, Odenwald and Taunus mountains.

Panoramablick auf die Innenstadt von Augsburg
Unternehmen

Augsburg

Visit our office in the Prinz-Karl neighborhood located between city center and university.

Panoramablick auf Hannover mit Rathaus
Unternehmen

Hannover

novaCapta in Hannover: Visit our office in the city center, 5 minutes from the main station and opera house, near Kröpcke square

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Stuttgart

The novaCapta location in Stuttgart serves as the contact for Baden-Württemberg. Here we are happy to welcome you in our charming offices in an old building in the Diemershalde district.

Skyline München
Unternehmen

Munich

Our offices in Munich: Visit us in the Schwanthalerhöhe or Westend neighborhood

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Unternehmen

Hamburg

Visit us at our office located near the Elbe river and the famous Fischmarkt at the Cruise Center Altona.

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Unternehmen

Cologne

The novaCapta headquarters are located in the Rhine metropolis of Cologne - you'll find our offices in Cologne's Mediapark!

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Working with Power Platform

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Intranet with SharePoint

For many employees, the intranet is the door to collaboration and networking. Use the potential of Office 365 to take full advantage of the opportunities.

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Enterprise Application Integration

A colorful mix of software applications that communicate with each other and share data in a wide variety of places – Ensure networked systems that talk to each other with our Enterprise Application Integration Framework!

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Fürth

Our offices in Fürth near Nuremberg. Visit us at our office located in the historic district!

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Zurich

Visit us at our office located in the Zürich-West neighborhood in the well-known Technopark

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Leistung

Managed services

ITIL-compliant service operation management and managed services for the cloud and Azure - free yourself from IT tasks that place an unnecessary operational burden

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Endpoint Management with Microsoft Intune

Microsoft Endpoint Manager is Microsoft's cloud-based solution for managing mobile devices and applications. Protect your data and work in a compliant manner.

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Stadt Zug: With Valo and Teams into the Swiss Cloud

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