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Microsoft Solutions for Logistics, Retail, Production and Manufacturing

From process digitalisation to cloud migration: IT that works in day-to-day operations.

Digitising operational processes, boosting productivity

Whether you’re a manufacturing company, a logistics provider or a retail organisation, you’re facing increasing pressure to reduce costs and improve efficiency, whilst your processes often still rely on Excel spreadsheets, ad-hoc solutions or outdated systems. At the same time, your customers expect faster response times and greater transparency.

We combine Microsoft technologies with an understanding of your operational workflows. We digitise business processes, make dispersed knowledge accessible and modernise your IT infrastructure so that your teams can work faster, more collaboratively and more productively.

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  • Microsoft Solutions Partner in 6 Solution Areas

  • ISO 27001, ISO 9001 & ISO 27701 certified

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Logo der Hellmann Worldwide Logistics SE & Co. KG
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Logo Bernard Krone Holding SE & Co. KG
Logo Windmöller & Hölscher
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IT Challenges for Manufacturing, Logistics, and Retail Companies

  • Order processing takes up too much time: order picking, dispatch approvals, returns documentation – when field and office staff have to switch between the app, Excel and SAP, every order loses valuable minutes.

  • Product knowledge is scattered rather than readily available: 800 materials, thousands of product variants, industry-specific standards. If technical expertise exists only in the minds of individual staff members, response times are put at risk with every customer enquiry.

  • Machine data provides signals, but not decisions: sensors on production equipment monitor temperature, vibration and wear. Without AI-supported analysis, maintenance remains reactive, and every unplanned downtime affects the supply chain. 

  • Locations are expanding, but the IT infrastructure isn’t keeping pace: production plants in three countries, logistics hubs on two continents, and on-site sales teams working directly with customers. Without a unified platform, teams are using different tools and lack a shared data source.

With the right Microsoft tools and processes, these challenges can be overcome. Here are our key services for manufacturers, logistics providers, and retail companies

roter Hintergrund mit fließenden, hellen Punkten

M365-based quality management with novaGuide

ISO 9001, document control, process maps, guidelines and templates: with novaGuide, your staff will always be working with up-to-date, valid and accurate documents. This QM solution, based on SharePoint Online and Power Platform, integrates seamlessly into your existing Microsoft 365 environment and is ready to use without the need for additional licences.

  • Personal Guide Portal: Process maps, overview pages and full-text search for all staff, on any device

  • Management Authoring Portal: Document control with versioning, approval workflows and automatic notifications

  • Management App: Two-stage approval process, resubmission, archiving and central activity log

novaGuide Mockup auf Tablet

Digital solutions for operational processes in production, logistics & retail

Using AI in production and logistics

Machine data, order data, sensor readings: without the right analysis, these cannot be used to inform decision-making. Our AI consultancy identifies where artificial intelligence offers the greatest potential within your organisation and supports you every step of the way until a production-ready solution is implemented
More about our AI Services

Quickly digitize operational processes

Barcode scans instead of printouts, digital workflows instead of email chains, real-time dashboards instead of Excel. With the Microsoft Power Platform, you can create business apps that integrate with your system landscape (including SAP) and also work offline.
More about Power Platform

Manage customer service and sales on one platform

Whether it’s quote tracking, customer communication or service tickets: with Microsoft Dynamics 365, you can bring sales, marketing and customer service together on a single data platform. Your teams work with a CRM that integrates seamlessly into the Microsoft 365 environment.
More about Microsoft Dynamics 365

We also facilitate Microsoft 365 roll-outs, cloud migrations and managed services for companies in the manufacturing, logistics and retail sectors.

Overview of all IT Consulting Services by novaCapta →

Find the right way to get started with your digital transformation

Whether it’s a single process or a company-wide transformation: during an initial meeting, we’ll work out which approach is best suited to your situation.

Results achieved by companies using novaCapta

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PUMA: Faster production approvals thanks to digitised packaging processes

Product line managers, designers and decision-makers at PUMA now manage the entire labelling and packaging process within a single Power App: from layout templates through to coordination and approval. Processing times are shorter, approvals are transparent, and the platform is scalable for further business apps. The Center of Excellence manages all Power Platform applications. 

Read the full PUMA Case Study →

WENKO: Lower error rate in order entries, more time for customers

Scan over 2,000 products using barcodes and transfer orders directly to SAP, even offline. Since WENKO digitised its field sales operations using a Power App, the error rate in order entry has fallen and the sales team now spends more time interacting directly with customers rather than on follow-up work. 
 

Read the full Case Study →

In particular, we see a time saving in taking orders thanks to the solution, which we can in turn use to engage more intensively with our customers.

Ralf Eberhardt Head of Sales D/A/CH Wenko-Wenselaar GmbH & Co. KG

Vitra: Sales managers save time thanks to quicker access to product information 

At Vitra, the days of manually requesting data for product launches or gathering it from various sources are gone: The new Platform as the single data source, provisioned by novaWorxx, offers more transparency and ensures reliability due automated and clear presentation of product information and provides time savings through streamlined access processes.

 Read the full Case Study →

Our streamlined Product Launch Platform is based on a single data source, ensuring greater reliability and transparency during the Sell-In phase. This simplifies our communication with significantly fewer emails and phone calls.

Corina Meroth Head of Product Unit Vitra AG

The Microsoft partner for your manufacturing, logistics & retail business

novaCapta does not rely on off-the-shelf software from outside your industry, but combines in-depth Microsoft expertise with the ability to implement your business processes in customised solutions.

A one-stop shop for the Microsoft ecosystem

From Power Apps to Azure to Dynamics 365: your solutions scale on a single platform, without integration gaps between different providers.

Experience with complex structures

Whether it’s a global roll-out for 8,800 employees or a scanning app integrated with SAP for field staff: we understand the needs of growing companies with multiple locations.

From a workshop to operations

Get started with a specific workshop, a project for implementation, and/or long-term operations support by our Managed Services: You decide how far the collaboration goes.

FAQs about our services and solutions for Manufacturing, Logistics, and Retail

Does novaCapta offer sector-specific solutions for Manufacturers and production?

We start where Microsoft technologies complement your existing systems: in the digitalisation of operational processes using the Power Platform and bespoke application development; in knowledge management using M365; in cloud migration; and in Data Science solutions and AI-powered custom solutions such as predictive maintenance analytics.

How does novaCapta integrate existing systems such as SAP?

Our solutions integrate seamlessly into your existing IT infrastructure. At WENKO, for example, we have developed a Power App with an SAP interface. If required, we can also integrate ERP modules such as Dynamics 365 Finance or Supply Chain Management via our partner Prisma.

What sets novaCapta apart from traditional industry consultants?

We combine in-depth Microsoft expertise (Solutions Partner in 6 solution areas, 14 specialisations) with the ability to implement your business processes as bespoke applications. Our customers benefit from an ecosystem that is seamlessly integrated, from Power Apps to Azure, and from M365 to Dynamics 365.

For companies of what size is novaCapta the right partner?

We work with medium-sized companies and large corporations. Whether they are family-run businesses such as Steiff or global organisations such as Hellmann Worldwide Logistics, with over 11,000 employees: it is not size that matters, but the willingness to systematically digitise processes.

Let’s talk about your digital transformation

Whether you’re a manufacturing company, a logistics provider or a retail organisation and whether you have a specific project enquiry or are simply looking for some initial guidance – we’ll get back to you personally within 24 hours.

Portraitbild von Mario Pufahl, novaCapta GmbH, im Kölner Büro der novaCapta

Mario Pufahl

CEO

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