Privacy policy

Every access to our website and every retrieval of a file stored on the website is logged. The storage serves internal system-related and statistical purposes. To be logged:

• Name of the retrieved file,
• Date and time of retrieval,
• volume of data transferred,
• message about successful retrieval,
• operating system used,
• browser and browser type,
• the internet page from which was redirected,
• the internet service provider,
• visited pages and requesting domain.

In addition, the IP addresses of the requesting computers are logged. However, the responsible party does not draw any conclusions about a person. This data is only required to display the content of our website correctly, to optimize the content for you on a permanent basis and to support prosecutions in the event of hacker attacks. The data is processed on the basis of our legitimate interest pursuant to Art. 6 (1) (1) lit. f) GDPR. The processing of the data is necessary for the operation of the website. The data is stored as long as it is needed to fulfill the purpose and then automatically deleted.

According to Art. 15 GDPR, you have the right to information about the processing of your personal data. In addition, you are free to exercise your rights to rectification, erasure or, if erasure is not possible, restriction of processing and data portability in accordance with Articles 16-18, 20 GDPR. Should you wish to exercise this right, please contact our data protection officer. Furthermore, you have the right to complain to the competent supervisory authority at any time. If you are of the opinion that your personal data is not being processed in compliance with data protection laws, we would kindly ask you to contact our data protection officer. Furthermore, you have the right to object to the processing of your personal data at any time.

We use technical and organizational security measures in order to protect the personal data you have made available to us from manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved and adapted according to the state of the art. It cannot be ruled out that data transmitted by you without encryption can be viewed by third parties during transmission. It is pointed out that with regard to data transmission via the Internet (e.g. communication by e-mail) no conclusive secure transmission can be guaranteed. Sensitive data should therefore either not be transmitted at all or only via a secure connection (SSL) over the Internet.

Consent to the processing of personal data can only be given by a person of legal age. For information society services, the consent of a child is permissible from the age of sixteen in accordance with Art. 8 GDPR.

All your personal data and other information that you provide to us via the contact form set up on our website will only be collected and processed for the purpose of handling and responding to your inquiries.
As far as you contact us, you give your consent for the data processing according to Art. 6 (1) (1) lit. a) GDPR.
If you are interested in an offer, your personal data will be processed for the purpose of initiating a contract pursuant to Art. 6 (1) (1) lit. b) GDPR. Your data will be forwarded to us by e-mail via our provider. If it is not provided, it is unfortunately not possible for us to contact you and process your request. Automated decision making is not performed.

A transfer of your personal data to external third parties takes place to: HubSpot, 25 First Street, Cambridge, MA 02141, United States.
We use HubSpot as a service provider; the transmitted data is processed by HubSpot in the USA. To ensure the security of your data, we have entered into an order processing agreement with HubSpot accordingly, which also includes the EU standard contractual clauses.

All information about the service provider we use for contact forms and newsletters can be found at the provider's website:
HubSpot Privacy Policy:  https://legal.hubspot.com/privacy-policy
HubSpot Data Processing Agreement:  https://legal.hubspot.com/dpa
HubSpot Customer Terms of Service:  https://legal.hubspot.com/terms-of-service

You have the right to revoke your consent at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected.
Your personal data, which you provide to us via the contact form, will be stored by us for the duration of the processing of your request and will be kept until the expiry of the corresponding legal periods.

On our website, it is possible to contact us via the e-mail address provided. In addition, you can contact us via the telephone or fax number provided on the website. If you make use of these options, the personal data transmitted in the process will be stored and only collected and processed for the purpose of handling and answering your inquiry.
As far as you contact us, you give your consent for the data processing according to Art. 6 (1) (1) lit. a) GDPR. If you are interested in an offer, your personal data will be processed for the purpose of initiating a contract pursuant to Art. 6 (1) (1) lit. b) GDPR. If not provided, it is unfortunately not possible for us to process your request. An automated decision-making is not made.
Your personal data will not be passed on to external third parties. A transfer of the personal data provided by you to a third country or an international organization does not take place and is not planned.
You have the right to revoke your consent at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected. Your personal data, which you provide to us, will be stored by us for the duration of the processing of your request until the expiry of the relevant legal periods.

Insofar as you order our electronic newsletter, your personal data will be processed for the purpose of regularly sending our newsletter on the basis of Art. 6 (1) (1) lit. a) GDPR. The logging of the registration process is based on our legitimate interests pursuant to Art. 6 (1) (1) lit. f) GDPR and serves as proof of consent to receive the newsletter.
The registration for our newsletter takes place in a so-called double opt-in process. This means that after registration you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with foreign e-mail addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Likewise, the changes to your data stored with the shipping service provider are logged. In case of non-consent, it is unfortunately not possible for us to provide you with our newsletter. An automated decision-making process is not carried out.
The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from the server of the dispatch service provider when the newsletter is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are initially collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times in accordance with Art. 6 (1) (1) lit. f) GDPR. The statistical surveys also include the determination of whether the newsletters are opened, when they are opened and which links are clicked. This information is anonymized, a conclusion to your e-mail address is not possible. The evaluations serve us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
A transfer of your personal data to external third parties takes place to:
HubSpot, 25 First Street, Cambridge, MA 02141, United States.
We use HubSpot as a service provider; the transmitted data is processed by HubSpot in the USA. To ensure the security of your data, we have entered into an order processing agreement with HubSpot accordingly, which also includes the EU standard contractual clauses.

All information about the service provider we use for contact forms and newsletters can be found at the provider's website:
HubSpot Privacy Policy:  https://legal.hubspot.com/privacy-policy
HubSpot Data Processing Agreement:  https://legal.hubspot.com/dpa
HubSpot Customer Terms of Service:  https://legal.hubspot.com/terms-of-service

You have the right to revoke your consent at any time with effect for the future. The legality of the data processing until the revocation remains unaffected.
Your personal data, which you provide to us in the context of ordering the newsletter, will be stored by us until you revoke your consent to receive the newsletter and will be removed from the distribution list after you unsubscribe.

All of your personal data and other information that you provide to us via registration for our webinars will only be collected and processed for the purpose of registering for our webinars on the basis of Art. 6 (1) (1) lit. b) GDPR.
Your data will be forwarded to us by e-mail via our provider. If not provided, we are unfortunately unable to register you for one of our webinars. Automated decision making is not performed.
This data is transmitted to us as the organizer of the webinar by the provider in encrypted form. With the registration for participation you will receive further information and reminders before and after the webinar by e-mail.
Your personal registration data will be stored by us for the duration of the contractual relationship and for the duration of the statutory retention period and then deleted or blocked. A transfer of your personal data to external third parties takes place to:
HubSpot, 25 First Street, Cambridge, MA 02141, United States.
We use HubSpot as a service provider; the transmitted data is processed by HubSpot in the USA. To ensure the security of your data, we have entered into an order processing agreement with HubSpot accordingly, which also includes the EU standard contractual clauses.

All information about the service provider we use for contact forms and newsletters can be found at the provider's website:
HubSpot Privacy Policy:  https://legal.hubspot.com/privacy-policy
HubSpot Data Processing Agreement:  https://legal.hubspot.com/dpa
HubSpot Customer Terms of Service:  https://legal.hubspot.com/terms-of-service

You have the right to revoke your consent at any time with effect for the future. The legality of the data processing until the revocation remains unaffected. Your personal data, which you provide to us as part of the online registration, will be stored by us for the purpose of receiving e-mailings with information about the registered event until you revoke your consent and will be removed from the distribution list after you unsubscribe.

We want to make communication with prospects, customers and users easier and adapted to the current technical and practical reality. Therefore, we use conferencing tools for video and audio conferencing. You can find out which individual web conferencing tools we use in the following section.

As a rule, data is first collected that represents metadata and technical data of the users and the conferences. Metadata includes, for example, the duration of the conference, the period of participation, the number of participants or the name and/or description of the meeting. Technical data are such as the IP addresses and device as well as hardware information of the participants, such as MAC addresses, device and operating systems or information about peripheral devices and connection quality. In the case of optional participation via a cell phone, further data may be stored in addition to the telephone number. In addition, the data collected includes all data that you provide for the use of the service (in some cases also optionally). The usual data here are the name, telephone number, e-mail address and other log and profile data.

During a meeting in a web conferencing tool, video and audio data recorded by your microphone/camera, as well as any content that can be uploaded (messages in chats, surveys or similar, as well as other files such as presentation documents) can be processed, logged or displayed. When optionally using the recording function of web conferences, this data can be stored permanently, also on servers of service providers.

However, we would like to point out that we generally have no influence on what data is collected. Accordingly, failure to provide the aforementioned data may mean that it is not possible for you to participate in the web conference. No automated decision-making will be carried out. Details on the processing of data by the services concerned can be found in the data protection notices of the respective services, which are designated in the following section.
We use the web conferencing tools to communicate with you in a simple, effective and direct way. The legal basis for this is our legitimate interest pursuant to Art. 6 (1) (1) lit. f) GDPR. In the case of an existing contractual relationship, the use of such a service serves the purpose of providing a service, for which the legal basis of the processing is Art. 6 (1) (1) lit. b) GDPR. The same legal basis arises for the registration as well as the participation in an online webinar offered by us. If your consent has been obtained, the legal basis for processing the data is Art. 6 (1) (1) lit. a) GDPR and Section 25 (1) TTDSG, provided that the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device. You have the right to revoke your consent at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected.

We have no influence on the storage period of the data stored by the service providers for their own purposes. If you request us to delete the data or the purpose for storing the data no longer applies, we will delete your data unless mandatory legal provisions prevent this. Cookies stored by you remain on your terminal device until you delete them.

We use the web conferencing tool Microsoft Teams. This is an application of Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA; hereinafter: "Microsoft"). The personal data you provide will be collected and processed exclusively for the purpose of conducting external and internal video conferences as part of a contractual relationship pursuant to Art. 6 (1) (1) lit. b) GDPR.
If no contractual relationship exists, the legal basis is Art. 6 (1) (1) lit. f) GDPR. Our interest here is the effective communication and exchange of the parties involved.
The provision of your personal data is necessary for the implementation of the video conferences. If you do not provide it, you will unfortunately not be able to participate. Automated decision-making will not be carried out.

Personal data processed in connection with videoconferencing will not be disclosed to third parties as a matter of principle, unless it is specifically intended for disclosure.

Microsoft's privacy policy can be found at: https://privacy.microsoft.com/de-de/privacystatement
Data transfer to the USA is based on the EU standard contractual clauses, details of which can be found here: https://docs.microsoft.com/de-de/compliance/regulatory/offering-EU-Model-Clauses.

We would like to get in touch with you and other interested parties, customers and users. We use various social networks for this purpose. You can find out which individual social networks we use in the following section.

As a rule, data is collected that is used for market research and advertising purposes. Such data includes the assignment of your visit to our website to your user account with the social network or the assignment by means of your stored cookies or your IP address. This is usually done by creating user profiles and the interests determined from them. This makes it possible to display tailored advertising, both on and off the social network. Therefore, as a rule, cookies may be set on you through the use of social networks. However, we would like to point out that we generally have no influence on what data is collected.

Through the social media presences, we would like to communicate information to you in the simplest and quickest way or give you the opportunity to share such. Therefore, unless you have consented to data processing on the respective platform, the legal basis is our legitimate interest pursuant to Art. 6 (1) (1) lit. f) GDPR. If you have consented on the respective platform, the legal basis for processing is your consent pursuant to Art. 6 (1) (1) lit. a) GDPR and Section 25 (1) TTDSG, if the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device. You have the right to revoke your consent at any time with effect for the future. The lawfulness of the data processing until the revocation remains unaffected.

If you revoke your consent, request us to delete the data or the purpose for storing the data no longer applies, we will delete your data unless mandatory legal provisions prevent this. Cookies stored by you remain on your terminal device until you delete them.

The data processed as a result of your visit to our appearances on social media websites are classified as data processing initiated by us, and are thus subject to joint responsibility with the operator of the social media website pursuant to Art. 26 GDPR. Joint responsibility is limited to those processing operations where the purpose and means of the processing are decided jointly. If you wish to assert your data protection rights, you can do so both against us and against the operator of the social media website.

Furthermore, we would like to point out that your data may also be processed outside the European Union and that you therefore run the risk of not being able to properly enforce your rights.

On our website, we use a reference (link) to our presence on the social network Facebook (Facebook fan page) to interact with Facebook users who access the fan page. For this Facebook fan page, we are a joint controller with Facebook Ireland Ltd. (4 Grand Canal Square, Dublin 2, Ireland; hereinafter: "Facebook") pursuant to Art. 26 GDPR The joint responsibility agreement can be found at the following link: https://www.facebook.com/legal/terms/page_controller_addendum

We hereby inform you about the type and scope of personal data that is processed when you use our Facebook fan page.
With the processing of your personal data, we pursue the purpose of providing visitors with a contemporary information platform as well as an interaction option on Facebook. The basis of the processing is therefore our legitimate interest pursuant to Art. 6 (1) (1) lit. f) GDPR. In doing so, the interests of the users are also always taken into account. Information on the legal basis for processing on Facebook can be found at http://www.facebook.com/about/privacy/legal_bases/.

When visiting our Facebook fan page, Facebook collects and processes personal data on the basis of legitimate interest pursuant to Art. 6 (1) (1) lit. f) GDPR. Part of this data is provided to us in aggregate form via the so-called "Insights" (Facebook user statistics). A cookie is stored on the user's terminal device for this purpose. This serves to be able to use this information again at a later time. The cookie remains active for a period of two years if it is not deleted. Further information from Facebook on the use of cookies can be found in the Facebook cookie policy at https://de-de.facebook.com/policies/cookies/.

The transmission of these user statistics takes place exclusively in anonymized form and there is no possibility of access on our part to the underlying data in each case. If you have consented to data processing at Facebook, your consent pursuant to Art. 6 (1) (1) lit. a) GDPR and Section 25 (1) TTDSG, insofar as the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device, is the legal basis for the processing. Data transfer to the USA is based on the EU standard contractual clauses, details of which can be viewed here: https://www.facebook.com/legal/EU_data_transfer_addendum

If you are already logged in to Facebook via your personal user account, the information about your visit to our website is automatically forwarded to Facebook. It is then possible that Facebook assigns the visit to the website to your account. If you do not wish your data to be transmitted and stored by Facebook, please log out of your Facebook account.

You can find Facebook's privacy policy at: https://www.facebook.com/privacy/explanation

You can recognize the Facebook plugins by the "Like, Share or Send" ("Like") buttons on our website. These are operated by Facebook Ireland Ltd. (4 Grand Canal Square, Dublin 2, Ireland; hereinafter: "Facebook").

When you visit our website, a direct connection is established via the plugin between the Facebook server and your browser. Facebook thereby receives the information that you have visited our site with your IP address. According to Facebook, collected data is also transmitted to the USA and other third countries. If the "Like button" is clicked while you are logged into your Facebook account, it is possible that you can link the content of our website on your Facebook profile. This enables Facebook to associate your visit to our website with your user account. If you do not want this association with your Facebook user account, please log out of your user account.

Personal data collected by means of this tool is subject to joint responsibility with Facebook pursuant to Art. 26 GDPR in the area classified as data processing initiated by us. The joint responsibility of Facebook and us as website operators is limited to those processing operations where the purpose and means of the processing are decided jointly. In the case of the Like and Share button, this is the collection of the personal data as well as the transmission. If you wish to assert your data subject rights, you can do so directly with Facebook. We are obliged to forward an assertion by you with us to Facebook. The agreement can be viewed at the following link: https://www.facebook.com/legal/controller_addendum.

The transmission of your data will only take place after your express consent. Accordingly, the legal basis for processing the data is Art. 6 (1) (1) a) GDPR and Section 25 (1) TTDSG, insofar as the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device. You have the right to revoke your consent at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected.

We would like to point out that we have no knowledge of the content of the transmitted data or its use by Facebook. The privacy policy of Facebook can be found at: https://www.facebook.com/privacy/explanation. A detailed overview of the Facebook plugins is available at the following link:
http://developers.facebook.com/docs/plugins/.

Data transfer to the USA is based on the EU standard contractual clauses, details of which can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum.

On our website, we use a reference (link) to the social network LinkedIn, which is operated exclusively by LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland); hereinafter "LinkedIn".

The reference is identified by means of the LinkedIn logo (no LinkedIn plugin). When you click on the LinkedIn logo, your browser establishes a direct connection with the LinkedIn servers. If you are already logged in to LinkedIn via your personal user account, the information about your visit to our website is automatically forwarded to LinkedIn. It is then possible that LinkedIn assigns the visit to the website to your account.

If you have consented to data processing at LinkedIn, your consent pursuant to Art. 6 (1) (1) lit. a) GDPR and Section 25 (1) TTDSG, insofar as the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device, is the legal basis for the processing.

You have the right to revoke your consent at any time with effect for the future. The lawfulness of the data processing until the revocation remains unaffected. Data transfer to the USA is based on the EU standard contractual clauses, details of which can be found here: https://www.linkedin.com/legal/l/eu-sccs.

We would like to point out that we have no knowledge of the content of the transmitted data or its use by LinkedIn. The following link leads to the privacy policy of LinkedIn: http://de.linkedin.com/legal/privacy-policy

Plugins of the social career network LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; hereinafter "LinkedIn") are integrated on our website. The LinkedIn plugins can be recognized by the LinkedIn logo or the "Share Button" ("Recommend").

If you visit our website, a direct connection between the LinkedIn server and your browser is established via the plugin. Through this connection, LinkedIn receives the information that you have visited our website with your IP address. If you are logged into your LinkedIn account and click the "share button" ("recommend"), you have the option of linking content from our website on your LinkedIn profile. This results in a link between your visit to our website and your user account. We would like to point out that we have no knowledge of the content of the transmitted data or its use by LinkedIn.

The basis of the processing is Art. 6 (1) (1) lit. a) GDPR and Section 25 (1) TTDSG, insofar as the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device. You have the right to revoke your consent at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected.

The following link leads to the privacy policy of LinkedIn: http://de.linkedin.com/legal/privacy-policy.

Data transfer to the USA is based on the EU standard contractual clauses, details of which can be found here: https://www.linkedin.com/legal/l/eu-sccs.

Our website further uses Insight Tag technology, which is exclusively operated by LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland); hereinafter "LinkedIn". The purpose of the Insight Tag is to enable us to optimize our campaigns, retarget website visitors and learn more about our target audience. For this purpose, the LinkedIn Insight tag creates a unique LinkedIn browser cookie in a visitor's browser and enables the collection of the following data for this cookie: metadata such as IP address, timestamp and page events (e.g. page views). Further, log files (which are URL, referrer URL, IP address, device and browser characteristics, and time of access) are collected by LinkedIn. After seven days, the direct identifiers of LinkedIn members are deleted, the remaining data is pseudonymized and deleted after 180 days.

LinkedIn does not share any personal data with us, but only provides aggregate reports on website audience and display performance. LinkedIn members can control the use of their personal data for advertising purposes in their account settings. You have the option to object to the analysis of usage behavior and targeted advertising by LinkedIn here: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

The legal basis for the processing of data is your consent pursuant to Art. 6 (1) a) DSGVO and Section 25 (1) TTDSG, provided that the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device. You have the right to revoke your consent at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected.

Further information on the LinkedIn Pixel can be found at: https://www.linkedin.com/help/linkedin/answer/65521. LinkedIn's data protection policy can be found at https://www.linkedin.com/legal/privacy-policy and https://www.linkedin.com/help/linkedin/answer/87150/linkedin-marketinglosungen-und-die-datenschutz-grundverordnung-dsgvo-?lang=en.

Data transfer to the USA is based on the EU standard contractual clauses, details of which can be found here: https://www.linkedin.com/legal/l/eu-sccs

X plugins (Like, Retweet, Send buttons) connect your browser directly to X servers. X receives your IP and page visit. Clicking share or retweet while logged in may link the page to your account.
Processing happens only with your explicit consent under Art. 6 (1) a GDPR and § 25 (1) TTDSG. You may withdraw consent; processing prior to revocation remains lawful.
We have no knowledge of transmitted data or X’s use of it. Twitter’s privacy policy and plugin details are available online.
Data transfer to the US relies on EU standard contractual clauses; X Corp. is DPF‑certified.

On our website, we use a reference (link) to our presence on the social career network XING. This is an application of New Work SE (Dammtorstraße 30, 20354 Hamburg; hereinafter: "XING").

We have used functions of the XING service on our website. When you visit our website, your web browser connects for a short time to the servers of XING, through which the XING functions are provided. XING does not use cookies and does not store any personal data. Furthermore, no evaluation of your usage behavior takes place.

If you have consented to data processing at XING, your consent pursuant to Art. 6 (1) (1) lit. a) GDPR and Section 25 (1) TTDSG, insofar as the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device, is the legal basis for the processing. You have the right to revoke your consent at any time with effect for the future. The lawfulness of the data processing until the revocation remains unaffected.

We would like to point out that we have no knowledge of the content of the transmitted data or its use by XING. You can find further information at: https://privacy.xing.com/en/privacy-policy

We operate a presence on the video platform YouTube. This is an application of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; hereinafter: "Google").
If you have consented to data processing at YouTube, your consent pursuant to Art. 6 (1) (1) lit. a) GDPR and Section 25 (1) TTDSG, insofar as the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device, is the legal basis for the processing. You have the right to revoke your consent at any time with effect for the future. The lawfulness of the data processing until the revocation remains unaffected.

There is a possibility that personal data will be transferred to the USA in the course of using this Google service. We would like to point out that we have no knowledge of the content of the transmitted data or its use by Google. You can find further information at: https://policies.google.com/privacy?hl=en&gl=en

The YouTube.co.uk/YouTube.com plug-ins that we use on our website are operated by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; hereinafter: "Google").

If the plug-ins are called up on our website, a connection to the Google servers is established. This results in the transmission of information about which of our websites you have visited to the Google server. If you are logged in as a member of YouTube, it is possible for Google to assign this information (videos viewed and comments) to your personal user account. You can avoid the collection of your data by logging out.

If you have consented to data processing at YouTube, your consent pursuant to Art. 6 (1) (1) lit. a) GDPR and Section 25 (1) TTDSG, insofar as the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device, is the legal basis for the processing. You have the right to revoke your consent at any time with effect for the future. The lawfulness of the data processing until the revocation remains unaffected.

It is possible that personal data will be transferred to the USA in the course of using this Google service. We would like to point out that we have no knowledge of the content of the transmitted data or its use by Google. You can find further information at: https://policies.google.com/privacy?hl=en&gl=en

Customer satisfaction survey We process data as part of a customer satisfaction survey in order to ascertain the satisfaction of our customers with regard to the services we provide. This serves in particular to continuously improve our services.
Data is only collected as part of this survey after you have given your express consent. The legal basis for the processing is in accordance with Art. 6 para. 1 subpara. 1 lit. a) GDPR and § 25 para. 1 TTDSG, insofar as the consent within the meaning of the TTDSG relates to the setting of cookies or access to information on your terminal device.
We use the "Dynamics 365 Customer Voice" service (operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Dynamics 365 Customer Voice is a feedback management application that allows us to easily track our customer metrics. For example, it allows us to quickly capture feedback across multiple channels and create personalized surveys. The insights gained can then be collated and evaluated using the service. The personal data collected with Dynamics 365 Customer Voice is only processed within the European Union and you can view Microsoft's privacy policy here: https://privacy.microsoft.com/de-de/privacystatement

A transfer of the personal data provided by you to a third country or an international organization does not take place and is not planned.
You have the right to withdraw your consent at any time with effect for the future. The legality of the data processing carried out up to the point of withdrawal remains unaffected.
Your personal data, which you provide to us via the customer satisfaction survey, will be stored by us for the duration of the collection and evaluation and then deleted in accordance with data protection regulations.

According to Art. 15 GDPR, you have the right to information about the processing of your personal data. In addition, you are free to exercise your rights to rectification, erasure or, if erasure is not possible, restriction of processing and data portability in accordance with Articles 16-18, 20 GDPR. Should you wish to exercise this right, please contact our data protection officer.

Furthermore, you have the right to complain to the competent supervisory authority at any time. If you are of the opinion that your personal data is not being processed in compliance with data protection laws, we would kindly ask you to contact our data protection officer. Furthermore, you have the right to object to the processing of your personal data at any time.

To ensure that a block on data can be taken into account at any time, this data must be kept in a blocking file for control purposes. You can also request the deletion of data, unless there is a legal archiving obligation. If such an obligation exists, we will block your data upon request.
You can make changes or revoke consent by notifying us accordingly with effect for the future.

We reserve the right to occasionally adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new privacy policy will then apply to your next visit.